Billing Information

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Frequently Asked Questions

[/vc_column_text][toggles style=”default”][toggle color=”Default” title=”What do you charge for your services?”][vc_column_text]This varies based on the service and on what is being treated. Please call our office at 512-887-5771 to discuss pricing.[/vc_column_text][/toggle][toggle color=”Default” title=”What type of payments do you accept?”][vc_column_text]For your convenience, we accept cash, checks, MasterCard, Visa, American Express and Discover. We also offer “package” pricing for certain procedures such as:

  • Advanced FotoFacial
  • ENDYMED™ 3DEEP
  • RF Microneedling and RF Skin Tightening
  • Body Contouring
  • Blu Light therapy
  • TriBeam Q-Switched ND:Yag
  • GentleWaves®
  • Microdermabrasion
  • Chemical Peels
  • Venus Legacy™
  • UltraShape®

We also accept CareCredit, although it can’t be combined with other discounts or specials.[/vc_column_text][/toggle][toggle color=”Default” title=”What insurance do you accept?”][vc_column_text]Austin Dermatology & Aesthetics is an “out of network provider” for most insurance companies. We will give you paperwork that you can mail to insurance for possible coverage of medically necessary treatments. You may wish to call your insurance company and review your “out of network” policy.

Insurance companies will only consider coverage for treatments that they consider “medically necessary.” We will be glad to write a letter of medical necessity supporting your request for authorization or reimbursement. However, many services (such as spider vein treatment) are considered cosmetic.

Austin Dermatology & Aesthetics is an “out of network provider” for most insurance companies. We will give you paperwork that you can mail to insurance for possible coverage of medically necessary treatments. You may wish to call your insurance company and review your “out of network” policy.

Insurance companies will only consider coverage for treatments that they consider “medically necessary.” We will be glad to write a letter of medical necessity supporting your request for authorization or reimbursement. However, many services (such as spider vein treatment) are considered cosmetic.[/vc_column_text][/toggle][toggle color=”Default” title=”How do I file an insurance claim when I’m out of network?”][vc_column_text]Call your insurance company to see if they require you to use their specific claim form. If so, use their specific claim form. If not, download the general Health Insurance Claim Form 1500. Complete the top portion of the form. Be sure to include the policy ID number, patient’s date of birth, primary insured’s name and date of birth.

Attach a copy of the encounter form from our office for your date of service with the completed claim form and mail both to the claims address on your insurance card. The encounter form will be given to you at the office after your appointment and will include all necessary medical CPT and E/M codes.

If you have met your out of network deductible or do not have an out of network deductible to meet, you may receive payment from your insurance company. The payment should come directly to you. However, it is a good idea to send a letter with the forms requesting the payment be sent directly to you, not Austin Dermatology & Aesthetics.[/vc_column_text][/toggle][toggle color=”Default” title=”Do you accept medicare?”][vc_column_text]If you are a Medicare patient, we will ask you to review and sign a document stipulated by Medicare. The terms of coverage are regulated and governed by Medicare, and state that you agree not to file your claim with them. Please call our office should you have questions about the “opt-out” status.

Contact us today at 512-887-5771 to schedule your appointment or ask us any questions.[/vc_column_text][/toggle][/toggles][/vc_column][/vc_row]

In your own words

Patient Testimonials

34th & West

I’ve been a patient at Central Austin Derm for many many years, and specifically a patient of Shirien for many of those years. I never feel like she is in a rush, even if she is having a busy day. She explains what she is doing, listens to what concerns me, and is warmly professional.

- C.T.
Anderson Ln.

Courtney Scamardo and Jamie! Both were very kind and helpful with my daughters’ acne. They spent a good amount of time with us, were kind, patient, and gave 110%. Most impressed, highly recommended! A++

- H.C.
34th & West

“This was my first visit to Central Austin Dermatology. I was very pleased. The staff was very friendly and welcoming, and the office was very clean and organized. Dr. Hendrix was very thorough, and listened to me when I was describing my concerns. I’ll go back!”

- G.G.
Anderson Ln.

The staff is extremely attentive and professional. And Courtney is the best you’ll ever meet. Very knowledgeable, professional and caring.

- G.J.
Anderson Ln.

Courtney Scarmado was so helpful, informative, and empathetic. The entire staff were friendly and supportive. I would definitely recommend!

- L.H.
Anderson Ln.

“I had the smoothest, nicest and memorable experience with EVERY SINGLE person under that roof. If i need to, i’ll return for their services without a second thought.”

- T.Y.